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Ring.. Ring.. Ring..
The phone goes crazy. Is everyone calling you to order?
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Turn phone calls into orders with the xMenu switchboard
Optimize call management with the xMenu switchboard.
A switchboard will answer for you, inviting customers to order online.
The customer calls
The switchboard is activated
Press 1
To order online (takeaway or delivery)
Receive an SMS with the link to order
Receive an SMS with the link to order
Press 2
Speak with an operator
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Advantages
Collect customer data (which you can use for marketing purposes)
Encourage customers to join the points collection (yes, it's still the best loyalty tool)
Save time on the phone (and focus on etc...)
What if someone wants to talk to a staff member?
No problem, your customer can choose whether to receive the message to order online or speak with someone.
Do I need to buy a special phone?
No need for a new device, you manage everything with your own phones.